AFTER-SALES PROTECTION
Digital Product Warranty Terms
Pastipro's commitment to guaranteeing the authenticity and functionality of every software key, premium account, game top-up, and digital file you buy.
Effective update: October 2026Warranty DurationPer Product ListingThe warranty window in days is clearly stated on every product.
Resolution OptionsReplacement / RefundReplacement units are prioritized, or a full refund if out of stock.
Official Claim ChannelIntegrated TicketsClaims link directly to the order item for rapid resolution.
1
Warranty Period & Coverage
Every product sold on Pastipro includes a warranty window (in days) transparently stated on the product detail page at the time of purchase.
The warranty period begins once the order item is marked Fulfilled. Within this window, buyers are entitled to troubleshooting assistance, a replacement unit, or a refund if the product experiences technical issues not caused by user error.
2
Actions That Void Warranty
Product warranty is voided if usage instructions are violated, including:
- Changing the primary email, password, or billing settings on a Premium Account where credential modification is prohibited.
- Sharing account credentials or software keys with third parties beyond the permitted device limit.
- Submitting a claim after the warranty window stated on the order has expired.
Tip: Always keep a screenshot of any error message encountered during initial activation so your warranty claim can be resolved faster.